At The Immaculate LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect the following personal information from clients, caregivers, and visitors:

• Full name, address, phone number, and email address

• Date of birth, medical history (when applicable), and insurance details

• Emergency contacts and authorized family members

• SMS or communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide personalized, non-medical home care services

• Schedule and manage appointments and caregiver visits

• Process billing and coordinate with insurance providers or third-party programs

• Communicate important updates and service changes

• Improve our services and website experience

3. Who We Share Your Information With

We do not sell or share your personal information with third parties for marketing purposes.

We may share your data only:

• With insurance providers or case managers for service verification

• With authorized personnel for scheduling and care coordination

• When legally required (e.g., court orders or public health agencies)

4. SMS Consent

By providing your phone number, you consent to receive appointment reminders and important updates via SMS.
We do not share your SMS consent with third parties or affiliates.

5. Security Measures

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.

6. Access and Control

You have the right to:

• Access and update your personal information

• Withdraw consent for communication at any time

• Request deletion of your data where legally applicable

To make changes, please contact us at:
Email: admin@theimmaculatellc.com
Phone: (312) 585-7400

7. Updates to This Policy

We may update this Privacy Policy as needed. The updated version will be posted on this page with a new effective date.